Enterprise Service Management
Our Enterprise Service Management (ESM) can link critical areas in your business together. These include; customer service, technical support, sales, field service, and workplace support. Our software manages information about specific departments then allows for quick access and redistribution of that information to other branches. This can help lower total costs, increase automation and efficiency when dealing with several suppliers.
Fina Systems provides a real-time and integrated suite of core service processes using conventional planning. The system monitors people, planning, assets, customer loyalty status, orders, SLAs and repairs, and provides real solutions to real businesses.
Our Corporate Service Management solution manages relationships with clients, business organizations, and customers. Providing a framework where you can record final customer requests, as well as request tracking and minimizing the center load of an organization’s service department. Our Field Service Management (FSM) solutions offer state-of-the-art software for organizations working in the service industry that process high volumes of information daily.
Ready to make the jump?
To build a sustainable, scalable enterprise in today’s business environment, you need to use tools that help you streamline tasks, boost productivity, and leverage data in real-time. Fina Systems can make that a reality.
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Our services and solutions can guarantee your companies efficiency and precision in today’s demanding market. We continuously strive to improve our ideas and solutions on any infrastructure and resource issues that our customers may face. By utilizing our skills, we hope to turn challenges into opportunities.